Getting the Acclaim
-
October 6, 2026Secure by Design, Proven in the Cloud: Acclaim's SaaS Platform Is Ready for the US and EU
Acclaim's cloud-based SaaS platform is now ready for enterprise buyers in the US and Europe. The company has completed a SOC 2 Type II examination of its SaaS platform and achieved ISO/IEC 27001:2022 certification, both conducted by independent auditor A-LIGN.
-
April 14, 2026How TBC Group Scaled Debt Recovery and Card Sales With Acclaim’s AI CX Platform
How a digital bank used voice AI agents to automate debt recovery and scale credit card sales outreach.
-
April 1, 2026AI In Banking Has Outgrown The Chatbot Label
Truly effective banking AI CX isn't a mere chatbot.
The AI Confidence Gap: how financial services leaders in the UK and US are really deploying AI
We asked 510 people at banks, neobanks, credit unions and BNPL providers in the UK and US how far AI has really got inside customer operations. Nine in ten have been slowed by regulatory uncertainty. And while 94% believe they are ready for regulatory scrutiny, only 37% say they can fully audit what their AI systems do. November 4, 2026
Acclaim Voice AI Platform shaves off 84%* of latency in live conversations with its patent-pending Smart End-of-Sense Predictor
A conventional voice agent waits for silence, then thinks, then speaks — roughly 1.9 seconds before the customer hears anything. Acclaim's patent-pending Smart End-of-Sense Predictor recognizes a complete request while the customer is still speaking and prepares the answer in the background, cutting the response gap to about 300 milliseconds. Every response still passes the same compliance guardrails. October 27, 2026
Secure by Design, Proven in the Cloud: Acclaim's SaaS Platform Is Ready for the US and EU
Acclaim's cloud-based SaaS platform is now ready for enterprise buyers in the US and Europe. The company has completed a SOC 2 Type II examination of its SaaS platform and achieved ISO/IEC 27001:2022 certification, both conducted by independent auditor A-LIGN.
October 6, 2026
How to Implement Goal-Driven AI CX Agents: A Practical 90-Day Roadmap
A solid plan for implementing an effective AI CX tool. May 5, 2026
Voice-First AI CX Isn’t a Feature, It’s a Completion Advantage
How voice-first AI CX agents handle interruption, code-switching, and fast verification better than chatbots. April 28, 2026
AI Drift Is Why “Good Conversations” Still Fail In CX
How do you prevent it? With the right platform. April 23, 2026
If Your AI CX Can’t Pass a KPI Review, It’s Not Ready
Here's how to set up a sensible measurement plan for your AI CX April 19, 2026
How TBC Group Scaled Debt Recovery and Card Sales With Acclaim’s AI CX Platform
How a digital bank used voice AI agents to automate debt recovery and scale credit card sales outreach. April 14, 2026
AI Agents Can Turn Banking Sales Into A 24/7 Qualification Engine
Conversational AI can be a revenue driver for banks and credit unions. April 7, 2026