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Getting the Acclaim

Secure by Design, Proven in the Cloud: Acclaim's SaaS Platform Is Ready for the US and EU

Secure by Design, Proven in the Cloud: Acclaim's SaaS Platform Is Ready for the US and EU

Acclaim's cloud-based SaaS platform is now ready for enterprise buyers in the US and Europe. The company has completed a SOC 2 Type II examination of its SaaS platform and achieved ISO/IEC 27001:2022 certification, both conducted by independent auditor A-LIGN. October 6, 2026

How to Implement Goal-Driven AI CX Agents: A Practical 90-Day Roadmap

A solid plan for implementing an effective AI CX tool. May 5, 2026

Voice-First AI CX Isn’t a Feature, It’s a Completion Advantage

How voice-first AI CX agents handle interruption, code-switching, and fast verification better than chatbots. April 28, 2026

AI Drift Is Why “Good Conversations” Still Fail In CX

How do you prevent it? With the right platform. April 23, 2026

If Your AI CX Can’t Pass a KPI Review, It’s Not Ready

Here's how to set up a sensible measurement plan for your AI CX April 19, 2026

How TBC Group Scaled Debt Recovery and Card Sales With Acclaim’s AI CX Platform

How a digital bank used voice AI agents to automate debt recovery and scale credit card sales outreach. April 14, 2026

AI Agents Can Turn Banking Sales Into A 24/7 Qualification Engine

Conversational AI can be a revenue driver for banks and credit unions. April 7, 2026

AI CX Drives Customer Loyalty by Being Persistent, Polite, and Compliant

Delinquency outreach can benefit enormously from voice-first automation. April 5, 2026

How Conversational AI Makes Your Contact Center a Revenue Engine

How to scale bank & credit union CX with a hybrid approach. April 3, 2026